Checkout is requested within 3 days of order/purchase and all payments should be made within this time frame. If a delay in payment is expected, please email Seller. If payment is not received within time frame allotted and no email has been sent/received, Seller reserves the right to revoke the order and re-list the item or items.
Better Home Products USA has a 7 day money back return policy. The buyer has 7 days from date of receipt of the goods purchased to return the item (the buyer pays shipping fees) if product is not EXACTLY as described. The item price will be refunded.
Shipping will occur within 2 business days of payment confirmation. In many cases shipping is done on the same business day if confirmation of payment is made before 12:00 noon East Coast time.
We typically ship via USPS Priority Mail, however, in order to satisfy individual customer needs, we now offer both USPS Parcel Post (delivery in 2-9 business days) or USPS Priority Mail (delivery in 2-3 business days.) YOU CHOOSE based on what is a priority for you; shipping cost or time in transit. We also offer combined shipping charges for multiple purchases on the same date and paid on the same invoice. Insurance is included with the shipping charges for all fragile and delicate items. NOTE: Seller reserves the right to substitute equivalent service levels carriers. Example: USPS Priority to UPS 3 Day Select. USPS Parcel Post to UPS Ground.